For support whenever you need it, purchase a Software Maintenance Contract

A maintenance contract protects your investment by providing two valuable services: Technical Support from CAD CAM Systems and software updates from Delcam. Your maintenance contract is renewable annually.

 

Technical Support from CAD CAM Systems

Contact CAD CAM Systems with a problem and you’ll get a solution, now. You’ll be connected to a live support engineer with years of software and machining experience. They can help you with installation issues, effective use of the software, process application and on-going post processor development. We place a high priority on providing the best possible customer support, and almost all of our maintenance customers renew their contract annually as a result.

 

We back up our promise of superior support with these exclusives:

• Azimuth CNC, our on-site machine shop. All of our support staff have direct experience modeling, programming and machining parts so we know what works - and what doesn’t. Each side of our company informs the other, giving our staff a wealth of knowledge and experience not usually found in one company.
• Free update seminars. Held when Delcam has a major release of new software, CAD CAM Systems hosts free seminars to help you learn what’s new and how to take full advantage of it.
• Online Answer Page. This web page of  FAQs also has support documents written by our staff. You won’t find this much information anywhere else, not even on the Delcam website.

   

Software Upgrades from Delcam

Delcam makes continual improvements in their software, improving your efficiency. As a current maintenance customer, you receive the latest version releases and service pack updates as soon as they’re available at no charge.  New software versions can be downloaded from Delcam’s website or CAD CAM Systems FTP site. For major releases, a DVD and Release notes are shipped to you.

 

Current maintenance customers receive at no charge:

• Answers to questions on software use and application by telephone, email and ftp
• Resolution of installation and license issues
• Replacement of broken and obsolete dongles