Technical Tip: PowerMILL Errors
DUCTPOST ERROR MESSAGE: “Failed to get translator version from registry” when trying to post a program
FIX 1: If you get this error right after uninstalling PowerMILL, the link in the registry to Ductpost was removed during the uninstall. Fix the problem by installing Ductpost with the stand alone installer available on CCSI’s FTP site. This will also keep Windows from removing it during future uninstalls. To prevent this problem, uninstall previous versions of PowerMILL BEFORE you install the latest version from the DVD, and the link to Ductpost will not get broken.
FIX 2: If you get this error on a new computer install, make sure you have Ductpost selected when you install PowerMILL. It is not installed by default on the 2011 DVD. We recommend you install a DVD version of PowerMILL on a new computer, not of a downloaded version. Sometimes the download version does not have Ductpost as an installable option.
TOOL DATABASE ERRORS
ERROR: When using the tool database in PowerMILL, it defaults back to a blank database and gives the appearance that all the tools are gone.
FIX: If you leave the tool database in the install directory, there is a chance that it will get removed if you uninstall an old version. If you use the tool database, move it to a safe location like
“C:/dcam/pmill4/tool database” and link PowerMILL to that location.
Technical Tip: Setting PowerSHAPE Default Units
ERROR: PowerSHAPE starts in metric units when you want to work in inch units
FIX: The new installers for PowerSHAPE no longer include the option to set ANSI as the default units. If you are installing on a new Windows 7 computer, BEFORE you start PowerSHAPE, browse to the location “C:/Users/Public/
Documents/Delcam/shareddb” and run the file called
“SetShareddbStandard.exe”. From there you can set the ANSI standard to run in inches. If you have already run PowerSHAPE on this computer, follow the instructions from this CCSI Support Document